Problem Solving Templates
4 L's Retrospective
4 L’s is a quick retrospective that helps teams find what they liked, learned, lacked, and longed for on a topic or project.
5 Whys is an effective brainstorming tool that helps identify problems and gets to the root causes so you can focus on solutions.
A3 Problem Solving
A3 Problem Solving is a problem-solving and continuous-improvement approach. Effectively communicates project status and provides structure to the strategic decision-making process.
Affinity Diagrams are a method that helps you organize a large number of ideas into their natural relationships, typically born out from brainstorming sessions.
Customer Journey Map
Customer Journey Map represents your customer’s pain points, wants, needs, and overall experience; this is vital for success. Use CJMs to solve problems and fill gaps.
Customer Problem Statement
Customer Problem Statements are detailed descriptions of customer issues and needs for your team to address.
Cynefin Framework assists in thinking through a situation resulting in better decisions through critical assessment.
Empathy Maps are a visual tool that helps you get to know your customers. By understanding what your customers think, feel, say, and do, you can develop rich insight to identify genuine issues, problems, or concerns with your customers.
Fishbone Diagrams are exceptional at visually identifying problems by focusing on cause and effect.
Gap Analysis compares actual performance or results with what was expected or wanted. Teams can learn from the difference and produce better outcomes in the future.
KPT (Keep, Problem & Try)
KPT (i.e., Keep, Problem & Try) are retrospectives for meetings that teams use to reflect on their project, assess what your team wants to keep doing, what problems they are facing, and what they want to try out.
KWL is a popular that asks teams to feedback on positives and negatives of a topic or project.
Lean Canvas is a short business plan that helps your team deconstruct an idea into its key assumptions, allowing you to set out the critical information you need to determine profitability and get everyone on the same page.
Lean Startup Canvas
Lean Startup Canvas helps you outline initial ideas for a product or service and evaluate its strengths and weaknesses by focusing on problems, solutions, key metrics, and competitive advantages.
Lean UX Canvas
Lean UX is a tool that helps your team dissect and solve your business problems and determines success by measuring results against a benefit hypothesis.
Look Mock Analyze
Look, Mock, Analyze inspires discovery, outlining the issue, mocking up solutions, and analyzing the scenario with instant feedback.
OKR (Objectives & Key Results)
Objectives & Key Results helps your team build goals or objectives and fast track the outcome.
Pros vs Cons
Pros vs Cons is a quick and easy decision-making tool.
Reverse Brainstorming identifies problems by brainstorming all the ways a plan or idea can fail, helping you avoid those issues and identify a better solution.
Rose Bud Thorn
Rose, Bud, Thorn helps participants analyze by visually categorizing the positive, potential, or negative aspects of the matter at hand.
S.C.A.M.P.E.R is a creative thinking and problem-solving method used during brainstorming sessions that supports innovation of products and services, planning, and development.
Start Stop Continue Retrospective
Start, Stop, Continue is an action-oriented retrospective where teams reflect and gather feedback and develop practical ideas for improvement.
SWOT Analysis gives a clearer understanding of your strengths, weaknesses, opportunities, and threats and provides insight on how best to move forward.
What do you SEE THINK WONDER?
See, Think, Wonder encourages students to make careful observations and interpretations, enabling the class to build on the group’s thinking and often results in richer discussions.
What How Why
How, How, Why enables your team to reflect or plan a project by accessing why something needs to be done, how it will be done, and what you want to accomplish.
What Was Good? What Was Bad? Ideas & Actions
What was good? What was bad? Ideas and actions. An excellent retrospective to figure out what your team thinks is working and what is holding them back.