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Problem Solving Templates

4 L's Retrospective

4 L’s is a quick retrospective that helps teams find what they liked, learned, lacked, and longed for on a topic or project.

5 Why's

5 Why's

5 Whys is an effective brainstorming tool that helps identify problems and gets to the root causes so you can focus on solutions.

6 Thinking Hats Technique

6 Thinking Hats Technique

Six Thinking Hats provides direction to decision-making and group thinking. To help teams generate and evaluate different points of view.

A3 Problem Solving

A3 Problem Solving

A3 Problem Solving is a problem-solving and continuous-improvement approach. Effectively communicates project status and provides structure to the strategic decision-making process.

ADDIE Model

ADDIE Model

The ADDIE model is a process used by instructional designers and training developers. The five components are Analysis, Design, Development, Implementation, and Evaluation, a flexible guideline for building practical training, and performance support tools.

Affinity Diagram

Affinity Diagram

Affinity Diagrams are a method that helps you organize a large number of ideas into their natural relationships, typically born out from brainstorming sessions.

Cause & Effect

Cause & Effect

Cause & effect templates are exceptional at visually identifying problems by focusing on cause and effect.

Customer Journey Map

Customer Journey Map

Customer Journey Map represents your customer’s pain points, wants, needs, and overall experience; this is vital for success. Use CJMs to solve problems and fill gaps.

Customer Problem Statement

Customer Problem Statement

Customer Problem Statements are detailed descriptions of customer issues and needs for your team to address.

Cynefin Framework

Cynefin Framework

Cynefin Framework assists in thinking through a situation resulting in better decisions through critical assessment.

DMAIC Process

DMAIC Process

DMAIC process is a helpful template to solve problems using the roadmap to (D) Define, (M) Measure, (A) Analyze, (I) Improve and (C) Control a particular issue or problem.

Empathy Map

Empathy Map

Empathy Maps are a visual tool that helps you get to know your customers. By understanding what your customers think, feel, say, and do, you can develop rich insight to identify genuine issues, problems, or concerns with your customers.

Fishbone Diagram

Fishbone Diagram

Fishbone Diagrams are exceptional at visually identifying problems by focusing on cause and effect.

Gap Analysis

Gap Analysis

Gap Analysis compares actual performance or results with what was expected or wanted. Teams can learn from the difference and produce better outcomes in the future.

KPT (Keep, Problem & Try)

KPT (Keep, Problem & Try)

KPT (i.e., Keep, Problem & Try) are retrospectives for meetings that teams use to reflect on their project, assess what your team wants to keep doing, what problems they are facing, and what they want to try out.

KWL Chart

KWL Chart

KWL is a popular that asks teams to feedback on positives and negatives of a topic or project.

Lean Startup Canvas

Lean Startup Canvas

KWL is a popular that asks teams to feedback on positives and negatives of a topic or project.

lean UX Canvas

Lean UX Canvas

Lean UX is a tool that helps your team dissect and solve your business problems and determines success by measuring results against a benefit hypothesis.

Look Mock Analyze

Look Mock Analyze

Look, Mock, Analyze inspires discovery, outlining the issue, mocking up solutions, and analyzing the scenario with instant feedback.

Pros vs Cons

Pros vs Cons

Pros vs Cons is a quick and easy decision-making tool.

Reverse Brainstorming

Reverse Brainstorming

Reverse Brainstorming identifies problems by brainstorming all the ways a plan or idea can fail, helping you avoid those issues and identify a better solution.

Risk Matrix

Risk Matrix

Risk Matrix is a simple tool to help identify and prioritize risks based on their likelihood and severity.

Rose Bud Thorn

Rose Bud Thorn

Rose, Bud, Thorn helps participants analyze by visually categorizing the positive, potential, or negative aspects of the matter at hand.

S.C.A.M.P.E.R

S.C.A.M.P.E.R

S.C.A.M.P.E.R is a creative thinking and problem-solving method used during brainstorming sessions that supports innovation of products and services, planning, and development.

 

Service Blueprint

Service Blueprint

S.C.A.M.P.E.R is a creative thinking and problem-solving method used during brainstorming sessions that supports innovation of products and services, planning, and development.

 

Start Stop Continue

Start Stop Continue Retrospective

Start, Stop, Continue is an action-oriented retrospective where teams reflect and gather feedback and develop practical ideas for improvement.

What do you SEE THINK WONDER?

What do you SEE THINK WONDER?

See, Think, Wonder encourages students to make careful observations and interpretations, enabling the class to build on the group’s thinking and often results in richer discussions.

What How Why

What How Why

How, How, Why enables your team to reflect or plan a project by accessing why something needs to be done, how it will be done, and what you want to accomplish.

What Was Good? What Was Bad? Ideas & Actions

What was good? What was bad? Ideas and actions. An excellent retrospective to figure out what your team thinks is working and what is holding them back.

Applies To: Board Hosts, Board Facilitators, Board Editors

 

Plan Availability: Free*, Business, Education